Email/Remove

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[edit] Stop Receiving E-Mails

ScoutManage stores and uses e-mail in a variety of locations and for a variety of purposes. It is easy to remove your e-mail address and/or stop receiving specific types of e-mails from us. This guide will assist you in determining which e-mails you do and do not want to receive, and how to change your e-mail settings.

Note: Please read our Privacy Policy for more information on how we use e-mail addresses and other personally identifiable information.

There are four specific purposes that ScoutManage will use your e-mail addresses. They are:

  1. User's E-mail Address
  2. Member's E-Mail Address
  3. Unit Administrator's E-Mail Address
  4. Newsletter

[edit] User's E-mail Address

This is the e-mail address associated with your username that you use to access ScoutManage. This e-mail address is used for information sent by ScoutManage to you. It typically is not accessible to other members of your unit. You may update/remove your address, or change how we use it by going here:

Admin --> User Admin

Make sure to click |Save| when complete.

[edit] Member's E-Mail Address

This is the e-mail address(es) associated with your member profile in ScoutManage. This will typically be your son's member page, but if you have more than one son in this unit, or if you are a leader of the unit, then you may have more than one member assigned to your username. Each member will have it's own set of e-mail address(es). These e-mail addresses are typically used for your unit roster, unit e-mail lists, event notifications, achievement notices, and other unit-level notifications. You may change these e-mail addresses here:

Scout --> (member name)

Then click |Edit Member|. Change the e-mail address in each of the locations under "E-Mail Addresses", then click |Update|.

This e-mail address is available to everyone in your unit on the unit roster. If you do not want it available on your unit roster, please remove it from the member area, and inform your unit administrator.

Note: Depending on how your unit administrator has setup the unit roster, your e-mail address may be associated with members not directly accessible from your account. You should contact your unit administrator to have them update any other member's records.

[edit] Unit Administrator's E-Mail Address

If you are the unit administrator for ScoutManage, you will also have billing and primary contact e-mail addresses. These may be changed here:

Admin --> Pack/Troop Admin --> General

The Account e-mail is used for billing purposes by ScoutManage. The Pack/Troop Contact E-mail is used as the return address for messages sent to your members, such as event notifications. Both of these e-mail addresses are required. If you do not want your e-mail address here, then you must assign an e-mail address of another member in your unit willing to receive these notices. If no one in your unit is willing to have their e-mail address here, then contact ScoutManage customer support to have your account closed. Once your account is closed, you will no longer receive these e-mails, but you and your unit will also no longer have access to ScoutManage.

[edit] Newsletter

When you signed up for ScoutManage, you may have optionally requested to receive our newsletter. You may also have subscribed to our newsletter from our website. Note that you do not need an account from ScoutManage to receive our newsletter.

If you wish to unsubscribe from our newsletter, please click the link at the bottom of a previously received newsletter and we will remove you from our newsletter list. Removing your e-mail from this list does not impact in any way your e-mail address in any other area within ScoutManage.

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